Support
Questions, answered clearly.
Answers to common questions about visiting, booking, reports, and urgent care.
How do I book an appointment?
Choose a department, doctor, and preferred time from the appointment page. Our care team will confirm availability before your visit.
What should I bring to my visit?
Bring a photo ID, prior reports, a current medication list, and any referral documents you have.
When will my diagnostic report be ready?
Most routine reports are released within 24–48 hours. Your clinician will explain any result that needs follow-up.
Is emergency care available?
For urgent medical help, call our emergency line at +880 2 900 9111 or seek your nearest emergency department.